Citizens
encounter irregularities at nearly every step of daily life. Files remain
stalled unless money changes hands, and people often fail to receive services
that should be provided free of charge. Ordinary citizens continue to bear the
burden of corruption, yet more than half of the population does not know where
to turn for redress or which government office is responsible for addressing
their complaints. As a result, many endure wrongdoing and injustice in silence.
That
troubling...
